Responsible Gaming
Gaming Should Be Entertainment
At Spinbit Casino, we believe online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with a realistic mindset and set firm boundaries on time and money spent.
Play for fun, not for profit. If you find yourself gambling to make money or recover losses, it may be time to seek support.
Age Verification
Online pokies in New Zealand are strictly regulated. You must be 18 years of age or older to gamble legally. We are committed to preventing underage gambling. If you are under 18, please do not use our services.
Parents and guardians: if you're concerned about a young person's gambling, please contact the support organizations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these signs in your behaviour, it may be time to seek help:
- Chasing losses by gambling more to try to win back money
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, work, or other important responsibilities
- Gambling with money needed for essential expenses (rent, bills, food)
- Feeling anxious, irritable, or restless when unable to gamble
- Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or getting into debt to fund gambling
- Experiencing relationship or employment problems due to gambling
If you've identified with any of these warning signs, please reach out for support today.
Self-Help Tools & Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Time Limits: Set reminders or automatic session timeouts to help manage your time spent playing
- Reality Checks: Enable pop-up notifications during play to keep you aware of time and money spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
All of these tools are available through your account settings. If you need help using them, our customer support team is available to assist.
Support Organizations & Resources
If you're struggling with problem gambling, professional help is available. Here are trusted organisations in New Zealand and internationally:
New Zealand
- Gambling Helpline (NZ) — Free, confidential support
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation (NZ)
Phone: 0800 664 262
Website: www.pgf.nz
International Resources
- GamCare (UK) — Support for problem gamblers and their families
Website: www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
All of these services offer confidential support at no cost. Don't hesitate to reach out — seeking help is a sign of strength.
Take Action Today
If you or someone you know is experiencing problems with gambling, please seek help immediately. Professional counsellors are available and ready to support you.
Contact the Gambling Helpline (NZ) on 0800 654 655 or visit www.gamblinghelpline.co.nz for free, confidential support.
You are not alone. Help is available.